work well,

feel good

The ObG approach sits at the intersection of three valuable business support roles to give founders exactly what they need.

But — we’re more practical and hands-on than the average coach, more relaxed and values-driven than the typical business consultant, and bring more vision and leadership experience than a standard executive assistant.

What I Do

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ORGANIZATION
PRODUCTIVITY
FINANCIAL ADMIN
CUSTOMER SERVICE
PROCESS MAPPING
CUSTOM DOCS + TEMPLATES
MARKETING SYSTEMS
APPS + TOOLS
HUMAN RESOURCES
PROJECT MANAGEMENT

“Working with Grace was a game-changer for our organization. She brought structure, strategy, and a level of organization that transformed how we run our online auctions.
[Grace] didn’t just run our online auction — she fundamentally improved it. She introduced new reporting formats and workflows that elevated our auction’s visibility, bidder engagement, and overall success. Her expertise didn’t just help us meet our fundraising goals — it reshaped how we think about running our annual online auction altogether.

Most importantly, Grace is so lovely to work with. She is kind, thoughtful and has the best sense of humour. Without a doubt, we’d engage with Grace again when the next opportunity arises!”
— Kirsten Koppang Telford
CEO, The Forum
“In the short time I have been working with Grace, she has already brought a sense of calm efficiency to my business. Her solutions-oriented work ethic, enthusiasm, and winning personality are an unequaled combination that I'm so grateful to benefit and learn from. Thank you Grace!“
— Alyssa Beltempo
Slow Fashion Stylist & Content Creator
“Grace’s keen eye for details, organization and creativity has been so welcome and needed on multiple ToFoodies projects. Competent in so many business areas, having Grace on the team is like having an army of problem-solvers who are ready to listen and ready for action.”
— Danielle Finestone
Founder, ToFoodies
As a small business owner, letting someone into your operations can be scary. You’re so used to doing everything yourself. But my fear completely subsided and I knew my business was in great hands from my first call with Grace. She asks all the right questions and I felt so seen. From client onboarding to pricing strategy to web presence, Grace’s insights have been invaluable as we’ve grown.
— Thalia Beare
Founder, Dahlia Thalia
I would like to express my heartfelt gratitude for the incredible work you’ve done for us. I am truly and utterly grateful for your creativity, attention to detail, and unwavering commitment to delivering high-quality work. You have been an integral part of the launch of recent programs.
— Shabnam Naz Ansari
Founder + CEO, The Volunteer Well
“If you’re considering hiring Grace, go for it—you won’t regret it. She played a pivotal role in streamlining my project management processes, enhancing client experiences, and developing effective scaling and growth strategies, which has allowed me to focus more on the aspects of my work that I love."
Meredith Marshall
Principal Designer, Meredith Marshall Interiors
Working with Grace has been a game changer for my business. Grace’s ability to cut through the noise and communicate with clarity to hone in on what really matters has been invaluable. What I appreciate most is her knack for spotting bottlenecks and inefficiencies that I couldn’t see myself, and helping me create a clear, actionable plan that actually moves the needle. Her insight and guidance were crucial in building the systems and processes my business relies on today.
— Eve Charbonneau
Principal Designer, Home by Eve
Grace made a significant impact while working with our photography studio. Her strong organizational skills and professionalism were evident. Efficient, detail-oriented, and reliable, she was a pleasure to work with.
— Rémi Thériault
Founder, House of Common Studio

Services Snapshot

In hourly consulting, I pour straight from my brain into your business, functioning as an extension of your team. Whether you’re a seedling solopreneur or a small company working to scale, I bring a wealth of experience and tactical know-how to take the sour spots in your day-to-day and turn them sweet.
From a one-time conversation to a longer term engagement as your out-of-house COO, let’s see how we can get things working better.
This service begins with a 2.5 hour intensive session, where we'll dive deep into your business’ operations. From workflow bottlenecks to customer service snags, we’ll examine every aspect of how you get things done.
Then, informed by insights from our Deep Dive, I'll craft a detailed Roadmap specifically tailored to address your most pressing day-to-day challenges. You might choose to dig into the legwork of implementation on your own, or we can roll straight into Hourly Consulting and I’ll take care of the heavy lifting.
Ops Management is for clients who are looking to maximize their own time and energy by outsourcing the recurring operations that pull focus from nurturing a growing business. If you’ve got some functional systems in place (or we’ve recently collaborated through a Deep Dive & Roadmap or Hourly Consulting), and now need a reliable partner to manage them each week, Ops Management is your answer.

TAKE A CLOSER LOOK

“I wanted what everyone wants.

To be me, full-time.”

—PHIL KNIGHT, NIKE FOUNDER

Get in Touch!

Let’s get down to business. Schedule a free 1:1 introductory call with me to discuss how we can infuse your business with a little more ease and joy.

BOOK AN INTRO CALL

FAQ

Coaching is inherently a part of what I do, but Ops By Grace goes beyond traditional mindset coaching to uncover and implement practical solutions for small businesses. My primary focus is solving day-to-day operational challenges and designing systems that work.
I’m less cheerleader and accountability coach, more hands-on strategic partner.
More like an executive, assisting.
I have a special affinity for creative service providers like photographers, stylists, designers, florists, and content creators. That being said, ObG services are designed to work for businesses and entrepreneurs of all stripes.
Book a Free 30 Minute Intro Call to see if we’re a match!
In thinking about the impact I wanted ObG to have in both my and my clients’ lives, memories of a solo road trip through Italy kept resurfacing. Surrounded by captivating landscapes, and immersed in the utterly uncomplicated Tuscan lifestyle, I felt more at ease, curious, joyful, and alive than I had in a long time. It became clear to me that these were the values I wanted to pour into my work and the brand I was building.
To me, lemons are emblematic of Italy and the Mediterranean ethos, symbolizing energy, simplicity, rejuvenation, and freshness of course. So, the ObG lemon came to be — perfectly capturing Ops by Grace's mission of revitalizing businesses and giving joy and ease back to entrepreneurs.